TERMS OF USE OF THE WEBSITE WOLNOSCEMOCJI.PL

1. GENERAL PROVISIONS

1.1. These Terms of Use define the rules for using the website Wolność Emocji (www.wolnoscemocji.pl), hereinafter referred to as the “Website,” which is owned and administered by Jakub Lech , hereinafter referred to as the “Administrator.”

1.2. The Website provides users with free informational and personal development content, including blog articles, affiliate links, and the option to subscribe to a newsletter. Currently, coaching or mentoring services are not provided, but they may be introduced in the future under separate terms.

1.3. The content available on the Website is for educational and informational purposes only. It does not constitute psychological, psychiatric, or medical advice and must not be treated as a substitute for professional treatment or therapy. In case of mental health or medical issues, users should consult a qualified specialist.

1.4. By using the Website, the user accepts these Terms of Use and agrees to comply with them.

2. ELECTRONIC SERVICES

2.1. The Administrator enables access to the following electronic services:

• Access to blog content,

• Newsletter subscription,

• Access to affiliate links.

2.2. Should paid coaching or mentoring services be introduced in the future, they will be subject to separate regulations or individual agreements.

2.3. Affiliate links may lead to external websites. The Administrator is not responsible for their content or the consequences of visiting them.

3. USER RIGHTS AND OBLIGATIONS

3.1. The user has the right to use the Website in a manner consistent with its intended purpose and applicable laws.

3.2. It is prohibited to post unlawful content on the Website, including vulgar, offensive, hate-inciting, or spam-related material.

3.3. The Administrator reserves the right to remove content that violates these Terms or applicable laws.

4. LIABILITY

4.1. The Administrator makes every effort to ensure the accuracy and reliability of the published content but is not liable for the consequences of its use.

4.2. Content published on the Website does not constitute a diagnosis or therapy. In case of need, users should consult a physician, psychologist, or therapist.

4.3. The Administrator is not responsible for the content of external websites linked through the Website.

5. PERSONAL DATA PROCESSING

5.1. The personal data controller is [Administrator's full name].

5.2. Data is processed in accordance with the GDPR, the Personal Data Protection Act, and other applicable regulations.

5.3. Data is processed for the purpose of providing services offered on the Website, including sending newsletters and responding to inquiries.

5.4. You have the right to:

• access your data,

• correct your data,

• request data deletion,

• object to processing,

• withdraw consent,

• lodge a complaint with the President of the Personal Data Protection Office (UODO).

5.5. The details of data processing are described in the Privacy Policy, which forms an integral part of these Terms of Use.

6. FINAL PROVISIONS

6.1. In matters not regulated by these Terms, Polish law applies, including the Act on the Provision of Electronic Services, the GDPR, and the Digital Services Act (DSA).

6.2. The Administrator reserves the right to amend the Terms of Use. Changes become effective upon publication.

6.3. Any disputes arising from the use of the Website shall be resolved by the court competent for the Administrator’s registered office.

PRIVACY POLICY

1. Personal Data Controller

The personal data controller is Jakub Lech, owner of the website wolnoscemocji.pl. Contact details are available in the “Contact” section of the Website.

2. Scope and Purpose of Data Processing

Personal data is processed for the following purposes:

• providing electronic services (e.g., newsletter delivery),

• managing correspondence,

• delivering future services (e.g., mentoring/coaching),

• conducting website statistics and marketing (e.g., traffic analysis).

3. Types of Processed Data

Only data voluntarily provided by the user is processed, such as: first name, last name, and email address.

4. Legal Basis for Data Processing

• consent of the data subject (Art. 6(1)(a) GDPR),

• performance of a contract (Art. 6(1)(b) GDPR),

• legal obligation (Art. 6(1)(c) GDPR),

• legitimate interest of the Administrator (Art. 6(1)(f) GDPR).

5. Data Retention Period

Data is stored for the duration of service provision or until the consent is withdrawn. For newsletter subscriptions, data is stored until the user unsubscribes.

6. Data Subject Rights

Users have the right to:

• access their data,

• rectify their data,

• request deletion,

• restrict processing,

• object to processing,

• data portability,

• withdraw consent,

• lodge a complaint with the supervisory authority (UODO).

7. Data Sharing

Data is not shared with third parties without consent, except when required by law. The Administrator may use trusted IT service providers.

8. Data Security

The Administrator uses appropriate technical and organizational measures to ensure a level of data protection in accordance with the GDPR.

9. Privacy Policy Updates

This Privacy Policy may be updated. Any changes will be published on the Website.

10. I am an Amazon Associate and receive compensation for certain purchases made through me.

Terms of Service for Providing Services and Selling Digital Products on the [Wolność Emocji] Website

1. General Provisions

1.1. These Terms set out the rules for providing Radical Forgiveness session services and selling digital products (e-books and audiobooks) via the website wolnoscemocji.pl, owned and administered by Jakub Lech.

1.2. By using the Service, the User accepts these Terms and the Privacy Policy.

1.3. Radical Forgiveness sessions are developmental, supportive, and educational in nature. They do not constitute psychological therapy or medical advice. In the event of health or mental difficulties, you should consult an appropriate specialist (e.g., a physician, psychologist, or psychiatrist).

1.4. SCOPE OF LICENSE
Purchase of an e-book/audiobook entitles you to:
• Use for your own personal use only
• Download to a maximum of 3 of your own devices
• Make one backup copy

PROHIBITED:
• Sharing with third parties (for consideration or free of charge)
• Publicly sharing on the internet
• Copying, modifying, translating
• Commercial use
• Resale

Violation of the license may result in legal liability.

2. Scope of Services Provided

2.1. Services provided by the Administrator include:

• Paid online Radical Forgiveness sessions,

• Sale of digital products: e-books and audiobooks,

• Option to subscribe to a newsletter.

2.2. Detailed information about available services and prices is provided on the website.

3. Rules for Using the Services

3.1. Purchase of sessions or digital products is possible after reading the Terms and Privacy Policy and providing the required consents.

3.2. Digital products are delivered electronically to the email address provided by the Client or via a download link.

3.3. The User undertakes to use the services in accordance with their intended purpose and in compliance with applicable law.

3.4. It is prohibited to share purchased digital products with third parties without the Administrator’s consent.

3.5. Requirements to use digital products:
• Format: PDF/EPUB/MP3
• Device: computer, tablet, e-reader, smartphone
• Software: Adobe Reader / EPUB reader / MP3 player
• Internet connection to download the file

4. Bookings and Payments

4.1. Session booking is made via the form available on the website or directly after contacting the Administrator.

4.2. Prices of services and digital products are expressed in Polish zloty and include all applicable taxes.

4.3. Payment for a service or digital product is made in advance through an electronic payment system.

4.4. RADICAL FORGIVENESS SESSIONS
Booking:
• Via contact form/calendar
• Requires 100% prepayment
• Confirmation by email

Cancellation by the client:
• More than 48 hours before the session: 100% refund
• 24–48 hours before the session: 50% refund
• Less than 24 hours: no refund

Cancellation by the facilitator:
• Full refund or rescheduling

Session format:
• Online via [platform, e.g., Zoom, Google Meet]
• Duration: [60–70 minutes]
• Recording: YES/NO (consent required)

4.5. Radical Forgiveness sessions:
• Developmental and educational in nature
• NOT psychological therapy
• No guarantee of specific results
• Participant attends at their own responsibility

Contraindications: Sessions are NOT intended for persons:
• With an active mental illness
• In a mental health crisis
• Taking psychotropic medication (without consulting a doctor)

5. Withdrawal and Complaints

5.1. Pursuant to Article 38 point 13 of the Consumer Rights Act, the consumer has NO right to withdraw from a contract for the supply of digital content (e-book, audiobook) if:
• Performance has begun with the consumer’s explicit consent before the expiry of the 14-day period, and
• The consumer has been informed by the trader of the loss of the right of withdrawal.

PURCHASE PROCEDURE: Before downloading an e-book/audiobook, you must check:
☑️ “I consent to immediate delivery of the digital content and acknowledge that I lose my right to withdraw from the contract.”

5.2. If you do not download the product within 14 days, you retain the right to withdraw from the contract and receive a full refund.

5.3. COMPLAINTS
Complaints may concern only technical defects:
• Damaged file (does not open, display errors)
• Non-conformity with description (missing chapters, different content)
• Inability to download

Complaints do NOT cover:
• Subjective assessment of content (“does not meet expectations”)
• Change of mind after purchase

Submitting a complaint: [email]
Resolution time: 14 business days

6. Liability

6.1. The Administrator provides services with due care; however, no specific results are guaranteed from participation in sessions or the use of digital products.

6.2. The User acknowledges that the content offered on the website does not constitute a diagnosis, therapy, psychological advice, or medical advice.

6.3. SCOPE OF LICENSE
Purchase of an e-book/audiobook entitles you to:
• Use for your own personal use only
• Download to a maximum of 3 of your own devices
• Make one backup copy

PROHIBITED:
• Sharing with third parties (for consideration or free of charge)
• Publicly sharing on the internet
• Copying, modifying, translating
• Commercial use
• Resale

Violation of the license may result in legal liability.

7. Final Provisions

7.1. Matters not regulated by these Terms are governed by Polish law, including the Civil Code, the Act on the Provision of Services by Electronic Means, and the GDPR.

7.2. The Administrator reserves the right to amend the Terms. Changes will be published on the website and are effective upon publication.

7.3. OUT-OF-COURT DISPUTE RESOLUTION
The consumer has the right to use out-of-court means of handling complaints and pursuing claims:

1. Permanent consumer arbitration court at the Trade Inspection: https://polubowne.uokik.gov.pl

2. Provincial Inspector of the Trade Inspection

3. Free assistance from a municipal/county consumer ombudsman
   List of ombudsmen: https://rf.gov.pl/
   Note: The ODR platform was closed in July 2025.

7.4. IMPORTANT HEALTH DISCLAIMER
Jakub Lech is NOT a physician, psychologist, psychiatrist, or psychotherapist. The content presented on this site and the products and services offered:
• Are for educational, informational, and developmental purposes only
• Do NOT constitute medical advice, diagnosis, or psychological therapy
• Do NOT replace consultation with a specialist (physician, psychologist, psychiatrist)
• Are NOT intended to treat mental or physical illnesses

If you experience health, mental, or emotional problems, you MUST consult a qualified specialist. Use of the content and services on this site is at your own risk. The Administrator is not liable for the consequences of applying the information provided.

PRIVACY POLICY

Last updated: November 2, 2025

1. DATA CONTROLLER

The Data Controller is:

Jakub Lech
Email: wolnoscemocji@gmail.com

For matters related to personal data protection, you can contact: kontakt@wolnoscemocji.pl

2. SCOPE OF PERSONAL DATA PROCESSED

2.1. What data do we collect?

As part of the operation of the wolnoscemocji.pl website, we process the following categories of personal data:

• First and last name – provided voluntarily in contact forms, when subscribing to the newsletter, or booking a session

• Email address – necessary for communication, sending the newsletter, and order confirmations

• Phone number (optional) – for booking Radical Forgiveness sessions

• IP address – collected automatically by the server for technical and security purposes

• Data regarding website usage – via cookies and analytics tools (details in section 6)

• Transaction data – when purchasing digital products (e-books, audiobooks) or booking sessions

2.2. For what purpose do we process your data?

We process your personal data for the following purposes:

Purpose of processingLegal basis (GDPR)Retention periodSending a newsletter with educational content about Radical ForgivenessConsent (Art. 6(1)(a) GDPR)Until you unsubscribe or withdraw consentDelivery of online Radical Forgiveness sessionsPerformance of a contract (Art. 6(1)(b) GDPR)Until completion of service + 5 years (tax requirements)Sale and delivery of digital products (e-books, audiobooks)Performance of a contract (Art. 6(1)(b) GDPR)Until completion of the transaction + 5 years (tax requirements)Processing payments for services and productsPerformance of a contract (Art. 6(1)(b) GDPR)5 years from the end of the tax yearResponding to inquiries and correspondenceLegitimate interest of the Controller (Art. 6(1)(f) GDPR)Until the matter is resolvedTraffic analysis and statistics (Google Analytics)Legitimate interest of the Controller (Art. 6(1)(f) GDPR)Up to 26 months (per GA settings)Marketing and advertising (remarketing, ad campaigns)Consent (Art. 6(1)(a) GDPR)Until consent is withdrawnEstablishment, exercise, and defense of claimsLegitimate interest of the Controller (Art. 6(1)(f) GDPR)Statute of limitations period

2.3. Is providing data mandatory?

Providing personal data is voluntary but necessary to:

• Subscribe to the newsletter

• Book a Radical Forgiveness session

• Purchase digital products

• Use the contact form

Failure to provide the required data will make it impossible to use the above services.

3. RECIPIENTS OF PERSONAL DATA

Your personal data may be transferred to the following categories of recipients:

3.1. IT and hosting service providers

Hostinger International Ltd. (Zyro) – website hosting
Address: 61 Lordou Vironos Street, 6023 Larnaca, Cyprus
Hostinger Privacy Policy

3.2. Payment operators

not applicable

3.3. Mailing service providers

not applicable

3.4. Affiliate program

Amazon Associates (Amazon Affiliate Program)
I am an Amazon Partner and receive compensation for certain purchases made via my links. As part of the program, Amazon may collect data on clicks on affiliate links.
Amazon Privacy Policy

3.5. Analytics tools

Google Analytics (Google Ireland Limited)
Gordon House, Barrow Street, Dublin 4, Ireland
Google Privacy Policy

3.6. Other entities

Data may also be transferred to:

• Public authorities (on the basis of legal provisions)

• Legal and accounting advisors (to the extent necessary to provide services)

Important: All entities process data solely on the basis of a data processing agreement pursuant to Article 28 GDPR.

4. TRANSFERS OF DATA OUTSIDE THE EUROPEAN ECONOMIC AREA (EEA)

Some of our service providers (e.g., Google Analytics, Mailchimp) may transfer data outside the EEA, including to the United States.

In such cases we apply appropriate safeguards:

• EU Standard Contractual Clauses approved by the European Commission

• EU-US Data Privacy Framework certification (for U.S. companies)

• Additional technical and organizational measures (encryption, pseudonymization)

More information: European Commission – Data Protection

5. YOUR RIGHTS UNDER DATA PROTECTION LAW

In accordance with the GDPR, you have the following rights:

5.1. Right of access (Art. 15 GDPR)

You have the right to obtain information on whether we process your data and to receive a copy of your personal data.

5.2. Right to rectification (Art. 16 GDPR)

You have the right to request correction of inaccurate data or completion of incomplete data.

5.3. Right to erasure – “right to be forgotten” (Art. 17 GDPR)

You may request deletion of your data if:

• The data are no longer necessary for the purposes for which they were collected

• You have withdrawn consent to processing

• The data are processed unlawfully

• You object to the processing

Note: This right is not absolute and may be limited by legal provisions (e.g., tax requirements).

5.4. Right to restriction of processing (Art. 18 GDPR)

You may request restriction of processing where:

• You contest the accuracy of the data

• You object to deletion of the data

• You need the data to establish or pursue claims

5.5. Right to data portability (Art. 20 GDPR)

You have the right to receive your data in a structured, commonly used format (e.g., CSV, PDF) and to transmit it to another controller.

5.6. Right to object (Art. 21 GDPR)

You may object to processing for marketing purposes or based on the controller’s legitimate interest.

5.7. Right to withdraw consent

If processing is based on consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.

5.8. Right to lodge a complaint

You have the right to lodge a complaint with the supervisory authority:

President of the Personal Data Protection Office (UODO)
ul. Stawki 2, 00-193 Warsaw
Phone: +48 22 531 03 00
Email: kancelaria@uodo.gov.pl
Website: www.uodo.gov.pl

5.9. How to exercise your rights?

To exercise the above rights, contact us:

Email: wolnoscemocji@gmail.com
Contact form: wolnoscemocji@gmail.com

We will respond to your request within 30 days of receipt.

6. COOKIES AND TRACKING TECHNOLOGIES

6.1. What are cookies?

Cookies are small text files stored on your device (computer, tablet, smartphone) when visiting a website. They enable recognition of your device and adjustment of the website’s operation to your preferences.

6.2. What cookies do we use?

A) Necessary (technical) cookies
Purpose: Ensure correct operation of the website
Legal basis: Controller’s legitimate interest (Art. 6(1)(f) GDPR)
Retention: Session or up to 12 months
Consent required? No

Examples:

• Session cookies (remembering login, shopping cart)

• Security cookies (protection against attacks)

• Preference cookies (language, site settings)

B) Analytics and performance cookies
Purpose: Traffic analysis, visit statistics, content optimization
Legal basis: Consent (Art. 6(1)(a) GDPR)
Retention: Up to 26 months
Consent required? Yes

Tools used:

• Google Analytics – analysis of traffic, user behavior, traffic sources
  More about Google cookies

C) Marketing and advertising cookies
Purpose: Ad personalization, remarketing, measuring campaign effectiveness
Legal basis: Consent (Art. 6(1)(a) GDPR)
Retention: Up to 24 months
Consent required? Yes

Tools used:

• Google Ads – Google advertising campaigns

• Facebook Pixel – ads on Facebook and Instagram (if used)

• Amazon Associates – tracking clicks on affiliate links

D) Social media cookies
Purpose: Enabling content sharing on social media
Legal basis: Consent (Art. 6(1)(a) GDPR)
Platforms used: Facebook, Instagram, YouTube (if social plugins are present)

6.3. How to manage cookies?

Method 1: Cookie banner on the website
On your first visit a banner is displayed, where you can:

• Accept all cookies

• Adjust preferences – choose which categories you accept

• Reject cookies (except necessary ones)

Method 2: Browser settings
You can manage cookies in your browser settings:

• Google Chrome: Settings → Privacy and security → Cookies — Instructions

• Mozilla Firefox: Options → Privacy & Security → Cookies — Instructions

• Safari: Preferences → Privacy → Cookies — Instructions

• Microsoft Edge: Settings → Privacy → Cookies — Instructions

Method 3: External tools

• Your Online Choices: www.youronlinechoices.com/pl

• Google Analytics Opt-out: GA opt-out add-on

6.4. Consequences of disabling cookies

Disabling cookies may result in:

• Limited website functionality

• Need to log in again

• No content personalization

• Display issues

Necessary cookies are required for the website to function properly and cannot be disabled.

7. NEWSLETTER

7.1. Subscription rules

We send the newsletter only to people who have voluntarily given consent by:

• Completing the signup form on the website

• Checking the box: “Subscribe to the newsletter and receive exclusive articles about Radical Forgiveness”

7.2. Legal basis

Consent (Art. 6(1)(a) GDPR and Article 10 of the Act on Provision of Services by Electronic Means)

7.3. Newsletter content

The newsletter includes:

• Articles about Radical Forgiveness and the Colin Tipping method

• Tips on handling emotions

• Information about new blog posts

• Information about products and services (sessions, e-books, workshops)

• Free materials (RF worksheets, meditations, exercises)

7.4. Sending frequency

We send the newsletter no more than 1–2 times per week. No spam!

7.5. Mailing service provider

We use the following platform to send the newsletter:
wolnoscemocji@gmail.com

7.6. How to unsubscribe?

You can unsubscribe at any time:

• Method 1: Click the “Unsubscribe” link at the end of each email

• Method 2: Send an email to wolnoscemocji@gmail.com with the subject “Unsubscribe from newsletter”

After unsubscribing, we will stop sending the newsletter within 48 hours.

7.7. Monitoring newsletter effectiveness

To improve the quality of the newsletter, we monitor:

• Open rate

• Click-through rate

• Number of unsubscribes

These data are processed in anonymized and aggregated form.

8. SECURITY OF PERSONAL DATA

Your security is our priority. We apply technical and organizational measures to ensure data protection:

8.1. Technical measures

• SSL/TLS encryption – secure HTTPS connection

• Database encryption – data stored in encrypted form

• Firewall and antivirus systems – protection against attacks

• Regular backups – data backup

• Secure passwords – password strength requirements

• Two-factor authentication (2FA) – additional security layer

8.2. Organizational measures

• Limited access to data – access only for authorized persons

• Data processing agreements – with all providers

• Security policies – data protection procedures

• Incident monitoring – detection of data breaches

8.3. What do we do in case of a data breach?

In the event of a personal data breach:

• We will report the incident to the UODO within 72 hours

• We will notify you of the breach (if there is a high risk to your rights)

• We will take remedial actions

9. LINKS TO EXTERNAL WEBSITES

Our site contains links to external websites, including:

• Amazon affiliate links – to books about Radical Forgiveness

• Source links – scientific articles, studies

• Social media links – Facebook, Instagram, YouTube

Note: We are not responsible for the privacy policies of external websites. We recommend reading their terms before providing personal data.

10. CHILDREN AND ADOLESCENTS

Our website is not directed to persons under 16 years of age.
If you are under 16, obtain consent from a parent or legal guardian before providing personal data (e.g., when subscribing to the newsletter).
If you learn that a person under 16 has provided us with data without guardian consent, contact us—we will delete such data.

11. AUTOMATED DECISION-MAKING AND PROFILING

On wolnoscemocji.pl we do not use:

• Automated decision-making (including profiling) producing legal effects

• Creditworthiness assessment systems

• Discriminatory algorithms

We use only basic analytics tools (Google Analytics) to analyze website traffic for statistical purposes.

12. CHANGES TO THE PRIVACY POLICY

We reserve the right to make changes to this Privacy Policy.
We will notify you of changes by:

• Publishing a new version on the website (with the update date)

• Email notification (for material changes)

• An informational banner on the website

Effective date of changes: Upon publication (unless stated otherwise)
Obligation to review: Continued use of the site after changes are introduced constitutes acceptance of the new version of the Privacy Policy.

13. ADDITIONAL INFORMATION

13.1. Legal basis for processing

Personal data are processed on the basis of:

• Regulation (EU) 2016/679 (GDPR)

• Personal Data Protection Act (Journal of Laws 2019, item 1781)

• Act on the Provision of Services by Electronic Means (Journal of Laws 2020, item 344)

• Telecommunications Law (Journal of Laws 2019, item 2460)

13.2. Amazon Affiliate Program

As an Amazon Partner, I receive compensation for certain purchases made via my links.
Affiliate links lead to Amazon.pl. By clicking them, you may be redirected to the Amazon store, which applies its own privacy policy.
Amazon may place cookies on your device to track conversions from the affiliate program.
More information: Amazon Privacy Policy

14. CONTACT REGARDING DATA PROTECTION

If you have questions regarding personal data processing or wish to exercise your rights, contact us:

Email: wolnoscemocji@gmail.com
Contact form: wolnoscemocji@gmail.com

Response time: Within 30 days of receiving the request